Our policies
What to expect before you book.
Booking and deposits
Book a time online or by phone. We take appointments only, so your technician is ready when you arrive. There is no deposit.
Canceling and running late
Tell us a day ahead if you can, by phone or text. If a shift runs over, call and we will find you another time.
If you miss an appointment
A missed time is time someone else could have used. If it happens, call us and we will rebook you; we ask only that you tell us when you can.
Children and companions
The studio is a quiet room for adults. Please book a time without young children, as the table is small and the lamps are close.
Patch tests and allergies
Tell us if you have reacted to a nail product before, or if you have a cut or a rash on your hands. We may ask you to see your doctor first and will gladly rebook you.
If you're not happy
If something is not right, tell us within a few days and we'll make it right. If your nails were done elsewhere, book removal first, and please do not pull off gel or an overlay yourself.
Tipping
Tips are welcome and never expected. You can leave one for your technician when you pay.
Ready when you are
Choose a time that suits your shift.